Cellphone Insurance System - CIPD

Cellphone Insurance Policyholders Database (CIPD) is an innovative web-based system used by the Cellphone Insurance Department (CID) that aims to integrate the figures from its key units namely claims, underwriting, anti-fraud and accounting. The CIPD allows these units to have a common data container for a simple and automated data processing and operations. The CIPD can be used for a simple viewing, updating and accumulation of records

up to a dense and convoluted reports generation. Each user have their own access code to uphold security measures where every entree cipher has its vital confines on the operating modules in CIPD. This maintains the distinctiveness of each and every unit. The viewing and accretion of records have been made easy through a search engine facility that accepts several user parameters to perform its query. It also maintains a

A customer communication board has been made available as a means of communication for all the users concerning matters focusing on the clients. A user can post minutiae of a client's request, complain or anything that concerns a customer. Overall, its objective is to provide enhanced services for a guaranteed customer satisfaction and improved relationship with clients.

The 'claims monitoring facility' is another feature on hand in CIPD. This feature intends to monitor the progress of each and every claim including the status of the claim before and after the required documents have been submitted. This will ensure a faster and more efficient processing of claims.

One of the key areas of the CIPD is the Reports Generator section. This section provides Excel format reports that are based on the encoded figures provided by the users. The report generator is a restricted module where only unit and department heads are provided with the access since these records are confidential. Collection reports, no of claims by status and financial status of policyholders are just some of the reports generated by CIPD.