Customer Survey

In our passion to serve you better as one of our valued clients, we would like to request you to rate us on the kind of service you have experienced with us. Your comments for items you have rated "Needs Improvement","Poor" or "Inferior" would be greatly appreciated.
Rating System :    4 - Excellent    3 - Satisfactory    2 - Needs Improvement    1 - Poor
  Rating Your Comments
Do we make you feel secure because of our reliable financial strength?
4 3 2 1
Do you find our offices/branches accessible, clean & orderly?
4 3 2 1
Are our products reasonably priced?
4 3 2 1
Are we reliable in the delivery of quotes and policies you have requested?
4 3 2 1
Do we offer convenience in the payment of your premiums?
4 3 2 1
Are we efficient in the settlement of your claims?
4 3 2 1
Do we assist you in a friendly, courteous and timely manner when you call us?
4 3 2 1
Are we thorough in answering your questions?
4 3 2 1
Overall, how would you rate Standard Insurance Co., Inc. compared to other insurance companies, in terms of:
Rating System :    3 - Superior    2 - About the Same    1 - Inferior
Our financial strength
3 2 1
Our competitiveness
3 2 1
Our services
3 2 1
Our people
3 2 1
How likely would you be to recommend us to a colleague, relative or a friend?
Very Likely
Most Likely Not
How likely would you purchase our other insurance products? (fire insurance, liability insurance, etc.)
Very Likely
Most Likely Not
How did you learn about Standard Insurance Co., Inc.?
What do you like the most about doing business with Standard Insurance Co., Inc.?
How can we further improve our claims processing?
What do you like the least about Standard Insurance Co., Inc.?
Is there anything else you would want us to know?
Name
First  Name Middle  Name Last  Name
Type of Policy
Policy Number
E-mail Address