Quality Policy

Standard Insurance Co., Inc. is committed to continuously improve the quality of service to the insuring public by raising the standard of competency and professionalism, and through integrity.


Quality Objectives

  • To instill a quality culture that promotes the values of professionalism, integrity, discipline, teamwork and productivity.
  • To maintain profitability and other financial targets and sustain competitiveness of the company in the non-life insurance business.
  • To consistently give our customers value for their money.
  • To recruit and retain competent people committed to perform at their best in delivering quality service to our customers.
  • To promote employees' continuous professional and personal development.

  • Quality Management Principles

  • Customer Focus
  • Leadership
  • Involvement Of People
  • Process Approach
  • System Approach to Management
  • Continual Improvement
  • Factual Approach to Decision Making
  • Mutually Beneficial Supplier Relationship

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